Terms of Service

All payments between clients and giggrabbers must be made exclusively through Giggrabbers’ escrow payment system. By creating an account, you agree:

Client: I agree to make all payments to giggrabbers solely through the escrow payment system. Funds are held securely and released only upon approval of completed work.

Freelancer (“giggrabber”): I agree to receive all payments exclusively through the escrow system. I will not solicit or accept payment through any outside channel (cash, PayPal, Venmo, bank transfer) for work originating on this platform.

Payment processing is handled by Stripe. By using the payment system, you also agree to Stripe’s Terms of Service. Giggrabbers does not store your full payment card information.

You are expected to comply with all Giggrabbers Terms of Service. Failure to do so can result in termination of your account. Common violations to avoid:

• Communication: Keep all communications with clients on this platform. Do not ask clients to communicate via Skype, personal email, or social media.
• Receiving Payments Outside Giggrabbers: Always receive payments using our payment system. Do not request payment via cash, PayPal, Venmo, or any other method for jobs associated with this Site.
• Identity & Misrepresentation: Don’t lie about or misrepresent who you are. Provide accurate and clear information about yourself and your work.
• Failure to Complete Tasks: Complete projects to the best of your ability.
• Spamming: Tailor proposals to the task. Avoid generic proposals.

Your use of https://www.giggrabbers.com is subject to Giggrabbers’ Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Visiting https://www.giggrabbers.com or sending emails to Giggrabbers constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

You may not assign or otherwise transfer your account to any other person or entity. Giggrabbers is not responsible for third-party access to your account that results from theft or misappropriation. Giggrabbers reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Giggrabbers does not knowingly collect personal information from persons under the age of thirteen. If you are under 18, you may use this Site only with permission of a parent or guardian.

Escrow Funds: Funds held in escrow are refundable to the client if the freelancer fails to deliver the agreed work, a dispute is resolved in the client’s favor, or both parties mutually agree to cancel the project before work begins.

Boost / Featured Listing Fees: Boost fees are non-refundable once your project has been published and the boost activated. If a technical error prevented your boost from being applied, contact us within 14 days of purchase for a review.

General Refund Window: Refund requests for other eligible purchases must be submitted within 14 days of the transaction date.

To request a refund, email support@giggrabbers.com with your username, a description of the purchase, and the reason for your request. Approved refunds are applied to your original payment method within 5–10 business days.

You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.giggrabbers.com strictly in accordance with these Terms. You warrant that you will not use the Site for any unlawful or prohibited purpose.

All content included as part of the Service — text, graphics, logos, images, and the compilation thereof — is the property of Giggrabbers or its suppliers and protected by copyright and other intellectual property laws.

You will not modify, publish, transmit, reverse engineer, transfer, sell, create derivative works, or in any way exploit any of the content found on the Site. Your use of the Site does not entitle you to make any unauthorized use of any protected content.

The Site may contain bulletin board services, chat areas, news groups, forums, communities, and other communication facilities. By using these, you agree not to defame, abuse, harass, threaten, or otherwise violate the legal rights of others; upload inappropriate, obscene, or unlawful material; upload files containing viruses or other harmful software; harvest information about others without their consent; or violate any applicable laws or regulations.

Giggrabbers reserves the right to review materials and remove any materials in its sole discretion, and to terminate your access to any or all of the Communication Services at any time without notice.

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Giggrabbers and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your access to or use of the Site or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law or third-party right;
• Any content, project posting, proposal, or material you submit through the Site;
• Any dispute or transaction between you and another user;
• Your use of AI-generated suggestions provided through the platform;
• Any crowdfunding campaign you create or contribute to; or
• Your misrepresentation of any information provided to Giggrabbers or another user.

THE SITE AND ALL SERVICES, CONTENT, AND FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. GIGGRABBERS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

GIGGRABBERS MAKES NO WARRANTY REGARDING: (A) THE QUALITY OR SUITABILITY OF ANY FREELANCER OR CLIENT; (B) THE ACCURACY OF ANY AI-GENERATED CONTENT; (C) THE SUCCESS OF ANY CROWDFUNDING CAMPAIGN; OR (D) ANY RESULTS OBTAINED FROM USE OF THE SITE.

AGGREGATE LIABILITY CAP: GIGGRABBERS’ TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO GIGGRABBERS IN THE PRECEDING TWELVE (12) MONTHS, OR (B) ONE HUNDRED DOLLARS (USD $100.00).

Termination: Giggrabbers reserves the right to suspend or terminate your access to the Site at any time and without prior notice, for any reason including breach of these Terms. Provisions that by their nature should survive termination shall survive.

Governing Law: These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law provisions. Subject to the Binding Arbitration clause, you consent to the exclusive jurisdiction of courts located in New York County, New York.

Severability: If any provision of these Terms is found to be invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions shall continue in full force.

Entire Agreement: These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Giggrabbers with respect to the Site.

Giggrabbers reserves the right to modify these Terms at any time. When we make material changes, we will: (a) post the updated Terms on this page with a revised effective date; and (b) send an email notification or display a prominent notice at least thirty (30) days before the changes take effect.

Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Terms.

PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

1. Mutual Agreement to Arbitrate. Any dispute arising out of or relating to these Terms or the Site shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

2. Informal Resolution First (Required). Before initiating arbitration, you must first send Giggrabbers a written “Notice of Dispute” to support@giggrabbers.com. The Parties agree to attempt good-faith resolution for sixty (60) calendar days after the Notice is received.

3. Exceptions. Either Party may pursue in court: (a) claims within a small claims court’s jurisdiction; (b) emergency equitable relief; or (c) claims to protect intellectual property rights.

4. CLASS ACTION WAIVER. ALL CLAIMS SHALL BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.

5. Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@giggrabbers.com with subject line “Arbitration Opt-Out” within thirty (30) days of first accepting these Terms.

6. Statute of Limitations. Any claim must be commenced within one (1) year of the date the claim accrued. Claims not filed within this period are permanently barred.

Giggrabbers is a technology platform that facilitates connections between clients and freelancers. Giggrabbers is not a party to any contract or working relationship between clients and freelancers.

Not an Employer: Freelancers are independent contractors, not employees, agents, or partners of Giggrabbers. Giggrabbers does not direct, control, or supervise the work performed by freelancers and is not responsible for any acts or omissions of any freelancer.

No Endorsement: The appearance of any freelancer or client on the platform does not constitute an endorsement by Giggrabbers. Users are solely responsible for evaluating and vetting other users before entering into any agreement or transaction.

Giggrabbers offers AI-powered tools to assist users in writing project descriptions, generating title suggestions, and planning projects. By using these features, you acknowledge:

• AI-Generated Content: Content suggested by AI tools is provided as a starting point only. You are solely responsible for reviewing, editing, and approving any AI-generated content before it is posted. Giggrabbers makes no warranty regarding the accuracy or fitness of AI-generated suggestions.
• Third-Party AI Processing: AI features may transmit your input to third-party AI service providers for processing. By using these features, you consent to this transmission.
• Intellectual Property: You retain ownership of content you create using AI assistance. Giggrabbers does not claim ownership over content generated through your use of AI tools.
• Prohibited Uses: You may not use AI tools to generate misleading, fraudulent, defamatory, or unlawful content.

Giggrabbers allows clients to raise funds to finance their projects. By participating in the Crowdfunding feature, you agree:

• Use of Funds: Funds raised are intended solely for hiring freelancers and funding projects listed on the platform. Misrepresenting your project or misusing funds is a violation of these Terms.
• Contributor Acknowledgment: Contributors understand that contributions go toward the project owner’s hiring budget. Giggrabbers does not guarantee any specific project outcome or return to contributors.
• Fees: Giggrabbers may charge a platform fee on funds raised. Any applicable fees will be disclosed at the time of setup.
• Refunds to Contributors: Contributions are generally non-refundable once made.

Giggrabbers offers a paid “Boost” feature that increases the visibility of your project posting. By purchasing a Boost, you agree:

• What Boost Includes: Boosted projects are displayed prominently at the top of relevant project listings. Giggrabbers does not guarantee a specific number of proposals or a hiring outcome.
• Payment: Boost fees are charged at the time of activation via Stripe.
• Non-Refundable: Boost fees are non-refundable once a project has been published and the boost applied.
• Project Standards: Boosted projects must comply with all Giggrabbers content and conduct standards.

Giggrabbers provides a dispute resolution process to help clients and freelancers resolve disagreements related to project work and payments.

• Filing a Dispute: Either party may file a dispute through the platform’s dispute center within 14 days of the event giving rise to the dispute.
• Review Process: Giggrabbers will review all submitted evidence and make a determination in its sole discretion.
• Outcome: Giggrabbers’ determination on disputes involving escrow funds is final and binding.
• Limitation: Giggrabbers acts as a neutral facilitator and is not liable for the outcome of any project.

Giggrabbers welcomes your questions or comments regarding these Terms. Contact us at support@giggrabbers.com.

Effective Date: January 1, 2025 — Last Updated: April 2026